Data Use and Disclosure

At Absolute HVAC, we respect your privacy and are committed to protecting your personal information. This policy outlines how we handle Personal Data specifically related to our SMS communication services.

Data Sharing with Third Parties

• Service Providers: We may share your Personal Data with trusted third parties solely for the purpose of facilitating and delivering SMS messages. These may include messaging platform providers, telecommunications companies, and technical support vendors. These partners are contractually obligated to use your data only in connection with the services they perform on our behalf.
• Campaign-Specific Use: We do not share your SMS short code opt-in information with third parties for purposes unrelated to the specific campaign for which you opted in. Your consent and opt-in data will remain strictly confined to Absolute HVAC and our service providers.

Affiliates and Subsidiaries

We may disclose Personal Data to our affiliates or subsidiaries for internal administrative purposes. These entities are required to use your information in accordance with this SMS Terms and Conditions Policy.

Important: All disclosures explicitly exclude the sharing of text messaging originator opt-in data and consent information. This data will not be shared with any third party, including affiliates, outside of the messaging service providers.

Data Collection and Use

We may collect the following types of information to support SMS communications:

• Mobile phone number
• Message interaction data (e.g., delivery status, engagement)
• Basic personal identifiers such as your name (if provided during sign-up)

This information is collected directly from you during the opt-in process and through your interactions with our messaging platform.

Opting Out

You may opt out of receiving SMS messages from Absolute HVAC at any time. To unsubscribe, simply reply STOP to any message you receive. Upon opt-out, you will no longer receive text messages unless you opt in again.

SMS/Text Messaging Terms

By providing your mobile number to Absolute HVAC LLC, you agree to receive text messages about your appointments, service updates, estimates, invoices, and follow-ups. Message frequency varies. Msg & data rates may apply. Reply HELP for help or contact us at (302) 725-3005 or admin@absolutehvac.org. Reply STOP to cancel at any time. Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchase. See our Privacy Policy at https://www.absolutehvac.org/privacy-policy.